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Programmes

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Structured Programs

Ziva Niara Solutions offers a range of structured training programs designed to enhance professional skills and align participants with industry standards. Each program is designed with clear objectives, targeted outcomes, and industry-recognized certification opportunities.

Level 3 Administrative Assistance

Course Objectives:

  • Learn key administrative functions, including document preparation, scheduling, and office organization.
  • Master workplace communication and time management skills.
  • Understand records management and basic workplace technologies.

Target Audience:
Entry-level administrative professionals seeking formal training and certification.

Duration and Schedule:
6 month, 6 hours per week.

Certification Details:
NVQ-J Level 3 Certificate in Administrative Assistance.

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Level 3 Supervisory Management

Course Objectives:

  • Develop foundational leadership and management skills for supervising teams.
  • Learn to manage workplace communication, performance, and team dynamics effectively.
  • Understand workplace safety, conflict resolution, and basic project management.

Target Audience:
Aspiring or newly promoted supervisors and team leaders.

Duration and Schedule:
16 weeks, 6 hours per week.

Certification Details:
NVQ-J Level 3 Certificate in Supervisory Management.

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Level 3 Business Administration

Course Objectives:

  • Master professional communication, customer service, and human relations skills.
  • Manage office resources, records, finances, and operational quality.
  • Apply advanced computer applications for business tasks (Word, Excel, PowerPoint, Database).
  • Prepare contracts, reports, budgets, and operational plans.
  • Implement workplace safety, confidentiality, and environmental practices.
  • Develop leadership, time management, and stress management skills.
  • Apply problem-solving and continuous improvement strategies to business operations.

Target Audience:

  • Aspiring administrative professionals seeking formal certification.
  • Current office administrators aiming to upgrade their skills.
  • Entrepreneurs and small business owners who manage daily operations.
  • Employees preparing for supervisory or office management roles.
  • Individuals re-entering the workforce with an interest in administration.
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  • Duration & Schedule:
    9 months – 6 hours per week

Certification:
NVQ-J Level 3 Certificate in Business Administration

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Level 4 Human Resource Management

Course Objectives:

  • Explore HR principles, including recruitment, performance management, and employee relations.
  • Learn to develop and implement HR policies and strategies.
  • Gain knowledge of labor laws and occupational safety practices.

Target Audience:
HR professionals, managers, and business owners seeking formal HR training.

Duration and Schedule:
8 Months, 6 hours per week.

Certification Details:
NVQ-J Level 4 Certificate in Human Resource Management.

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Level 4 Training and Development

Course Objectives:

  • Master the training cycle, from needs analysis to training delivery and evaluation.
  • Develop skills in instructional design and facilitation.
  • Learn to foster a culture of continuous improvement in organizations.

Target Audience:
Trainers, HR professionals, and managers responsible for staff development.

Duration and Schedule:
6 month, 6 hours per week.

Certification Details:
NVQ-J Level 4 Certificate in Training and Development.

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Level 4 Business Administration

Course Objectives:

  • Understand the core functions of business administration, including operations, finance, and project management.
  • Learn advanced workplace communication and organizational strategies.
  • Gain skills in inventory management, procurement, and resource planning.

Target Audience:
Mid-level professionals seeking to enhance their business administration knowledge and skills.

Duration and Schedule:
10 months, 6 hours per week.

Certification Details:
NVQ-J Level 4 Certificate in Business Administration.

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Small Business Management Level 4

  • Equip learners with the knowledge and skills to plan, launch, and manage small businesses effectively.
  • Develop competencies in business planning, marketing, operations management, customer service, and financial management.
  • Foster entrepreneurial thinking and problem-solving for business growth and sustainability.
  • Understand and apply compliance, risk management, and business ethics principles.

    Duration & Schedule:

    Duration: 8–10 months

    Schedule: Evening and weekend classes – 100% Online (includes live interactive sessions and applied projects)

    Certification:
    Graduates will receive the National Vocational Qualification of Jamaica (NVQ-J) Level 4 Certification in Small Business Management, recognized locally and regionally.

    Target Audience:
    Entrepreneurs, small business owners, start-up founders, and individuals seeking to establish or expand a small business in Jamaica or the wider Caribbean.

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Level 5 Business Administration

Course Objectives:

  • Master advanced business management techniques, including strategic planning and organizational leadership.
  • Learn to implement and evaluate operational policies and strategies.
  • Understand global business trends and their application in the workplace.

Target Audience:
Senior professionals, managers, and business owners aiming for advanced certification and skills.

Duration and Schedule:
12 Months, 6 hours per week.

Certification Details:
NVQ-J Level 5 Certificate in Business Administration.

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Level 5 Human Resource Management

Course Objectives:

  • Develop strategic HR skills, including workforce planning and talent management.
  • Learn to create and implement HR policies aligned with organizational goals.
  • Master performance management, conflict resolution, and workplace diversity.
  • Understand HR metrics and analytics to evaluate and improve organizational performance.

Target Audience:
HR professionals, middle managers, and senior leaders seeking advanced HR skills and certification.

Duration and Schedule:
10 Months, 6 hours per week.

Certification Details:
NVQ-J Level 5 Certificate in Human Resource Management.

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TVET Instruction/Delivery – NVQ-J Level 5

Develop the skills and knowledge to design, deliver, and evaluate competency-based training programs.

Apply adult learning theories, instructional design models, and assessment strategies in technical and vocational education.

Facilitate learner-centered sessions, manage training teams, and integrate industry standards into training delivery.

Conduct training needs analyses, implement continuous improvement plans, and utilize technology in training environments.

Duration & Schedule:

Duration: 10–12 months

Schedule: Evening and weekend classes – 100% Online (includes live interactive sessions and practical activities)

Certification:
Graduates will receive the National Vocational Qualification of Jamaica (NVQ-J) Level 5 Certification in TVET Instruction/Delivery, recognized locally and regionally.

Target Audience:
Aspiring and current TVET instructors, trainers, training managers, workplace assessors, and education officers who wish to enhance their delivery and facilitation skills in competency-based education.

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A little about Us

Ziva Niara Solutions was founded with a vision to empower individuals and organizations to excel in a rapidly evolving world.

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contact info

  • (876) 865-0444 | (876) 277-3952
  • admin@zivasol.com
  • Suite 16
2nd Floor, 4 Lismore Avenue
Kingston 5


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